Frequently Asked Questions


Does Turning Point still have a residential treatment program?

Turning Point made the difficult decision to close all the residential programming, as of June, 2022. Research shows that adolescents do better with recovery when they are able to remain in their communities and schools, while receiving treatment there. This led to a statewide shift in funding initiatives, and preferences for outpatient services. Our programs experienced a decrease in referrals appropriate for our level of care, and we no longer operated at a sustainable capacity. The closure of the residential programs was in favor of starting an Adolescent Intensive Outpatient Program and a Home Preservation program, both meeting service needs designed to support more youth in their homes and communities.

I need services but can’t afford them or don’t have insurance?

Turning Point offers a sliding fee scale and options based on income levels. We also often have grant opportunities available for certain service areas. If funding is the barrier for you, or your family, let us know so we can explore options.

The Sliding Fee option is for individuals or families living at or below 200% of the poverty line, who are uninsured, underinsured, or unable to afford copays. We have an application process.

Interested in volunteer opportunities?

We occasionally have volunteer opportunities, including helping with projects and serving on the Board of Directors. We provide internship opportunities and volunteer opportunities to CSU and UNC students. Check out our Careers page to find out more!

My kid is having mental health/ behavioral problems... what do I do, I need help?

Teens struggle for a variety of reasons. It can be due to trauma, loss, falling into the wrong crowd, mental or physical health issues, unexpected life changes, struggles with identity, bullying at school, or other causes. Therapy is a great place to start. Individual, family, or group therapy can address a variety of things. Youth can learn new coping skills, have someone to talk with about what's going on in their lives, and learn better ways of communicating their needs. Family therapy helps work out the struggles in relationships and sets goals for rules, parenting, and incentives. Groups can allow teens to learn new coping skills alongside peers struggling with similar things. Many great outpatient services can help kids with a variety of needs. 

Check with your insurance provider to learn who takes your insurance and what the coverage is for therapy. Two great places to search for services covered by your insurance are Psychologytoday.com or https://www.healthdistrict.org/cayac.

When finding a therapist or service provider for your youth, share with the provider what your youth's needs are and decide on a program that specializes in those needs. For example, if your youth would benefit from groups and therapy, it would be good to find a program that offers both. In addition, share any preferences your child may have regarding the therapist's age, gender, or approach to help find a good fit the first time.