Frequently Asked Questions About Youth Residential Treatment

We get many questions from parents who are wondering if youth residential treatment is right for their child. This FAQ may help to answer some of them. Click on each question to see its answer.

If you still have questions after reading the questions and answers below, please contact us.

Teens struggle for a variety of reasons. It can be due to trauma, loss, falling into the wrong crowd, mental or physical health issues, unexpected life changes, struggles with identity, bullying at school, or other causes.

Counseling or therapy is a great place to start. Individual, family, or group therapy can address a variety of things.

  • Youth can learn new coping skills, have someone to talk with about what’s going on in their lives, and learn better ways of communicating their needs.
  • Family therapy helps work out the struggles in relationships and sets goals for rules, parenting, and incentives.
  • Groups can allow teens to learn new coping skills alongside peers struggling with similar things.


Many great outpatient services can help kids with a variety of needs. 

Check with your insurance provider to learn who takes your insurance and what the coverage is for therapy. Two great places to search for services covered by your insurance are or CAYAC (Child, Adolescent, and Young Adult Connections) through the Health District of Northern Larimer County 

When finding a therapist or service provider for your youth, share with the provider what your youth’s needs are and decide on a program that specializes in those needs. For example, if your youth would benefit from groups and therapy, it would be good to find a program that offers both. In addition, share any preferences your child may have regarding the therapist’s age, gender, or approach to help find a good fit the first time. 

Residential treatment tends to be the treatment of last resort after lower levels of care are attempted and failed. Insurance companies will want to see what lower levels of care have been tried before covering residential treatment. Additionally, prior engagement in services helps the youth know what mental health services are about and be able to receive them while remaining home where they feel most comfortable. 

At Turning Point, we offer outpatient services like therapy (individual, family, and group) and mental health and substance abuse evaluations, addressing the needs for lower levels of care and helping to identify what service level would be most beneficial for that youth. 

A person has to want to get help to benefit from services, which can be very challenging with teens. A benefit to starting at a lower level of care is that youth learn what therapy and treatment are about and gain insight into what types of help they are willing to receive. In order to get into our residential program, the youth would need to be ready to attend treatment, including a willingness to share what they need to work on. 

If your teen needs residential services, you have likely had conversations about it with professionals working with your youth. If you have additional questions about our program and how it can help, give us a call at 970.221.0999 or contact us

Residential treatment at Turning Point costs $415 a day, including treatment, room and board, and schooling. We are contracted with United, Cigna, and the Child and Youth Mental Health Treatment Act (CYMHTA) for residential treatment. While we are in the network for United and Cigna, they typically only cover 2-3 weeks of treatment.

If you plan to have your youth covered by insurance, they will need evaluations done in advance to confirm diagnosis and level of need for substance abuse treatment. You will also need to find funding for when insurance stops paying, and CYMHTA is a good option for that.

Outpatient services can go on for as long or as little as needed.

Residential services average 3 to 5 months depending on the needs of the youth and the terms of commitment (if applicable). 

You may use our contact form, you can email, or you can call us at 970.221.0999. Include any information you can regarding your teen’s needs, diagnosis, and treatment history. The Referral Coordinator will respond to your inquiry within 24 business hours, asking follow-up questions and sharing the next steps. 

If a youth falls within the parameters of what Turning Point can treat, the next step would be for the teen to be interviewed by a member of our team. The interview helps us gauge your teen’s interest in engaging in treatment and tells us more about what type of treatment would benefit them. 

Turning Point has guidelines regarding the types of clients we can take, like age range, the severity of issues, and willingness to engage in services. These guidelines are in place to help assure that we can help the youth in our care. If Turning Point is not a suitable facility for the youth’s unique needs, other facilities are available. There are a variety of residential facilities across the United States that address any number of needs.

Level of Care

There are various types of residential treatment facilities that focus on different levels of care and types of client needs. Turning Point treats dual-diagnosis youth between the ages of 14 and 19 who have expressed interest in turning their lives around. Dual-diagnosis means we treat mental health, behavioral health, and substance abuse issues, including any combination of these things. Youth do not have to have a dual diagnosis to attend our services, but they will be around other youth with dual diagnoses and be part of the same substance abuse education and coping skills groups. 

Turning Point does not have medical or psychiatric personnel on staff. We have therapists and counselors, and youth are supervised 24/7. We do contract with a psychiatrist for medications and are able to administer medications. We are not able to handle higher level psychiatric needs due to not having a psychiatrist on staff.

Turning Point is a hands-off facility. This means that we are not able to take youth who have a pattern of serious aggression that could require physical intervention. We are also not able to take youth who need help with their basic care needs that would require staff to physically assist them.

Recent Suicidal Ideation or Hospitalization for Suicide Attempt

Turning Point cannot address the needs of youth struggling with suicidal behaviors due to our lack of medical personal on staff. Youth struggling with suicidal behaviors benefit from a higher level of care where they can receive close supervision. These youth typically have short-term stays at hospitals where they can become stable from suicidal thoughts and then step down into a more appropriate level of care. 


Turning Point cannot help youth who are detoxing from drugs where medical intervention could be needed. This determination is based on the amount or type of drug use that is occurring. Fentanyl or opioids, methamphetamine, and heroin are examples of drug use that would require detoxing. We prefer that youth have days or weeks of sobriety before entering the Turning Point facility, as this will help them be ready to engage in services. 


Turning Point serves youth in the custody of the Department of Human Services (DHS), the Division of Youth Services (DYS), as well as a few private-insurance-funded youths. Ages range from 14 to 19. Families need to know that a majority of the youth we serve in our residential program are involved in DHS or DYS, which means they are youth who have experienced trauma, have legal charges, and come from all around the state of Colorado. If your child would be vulnerable to this more experienced youth population, Turning Point may not be a good fit.

Additionally, youth may be considered vulnerable due to their age in comparison to the age of the current milieu. Turning Point takes care in wanting to assure teens are helped and not harmed by our programming, and assessing the vulnerability of an individual youth to our current population is part of the consideration.